Posts Tagged ‘reservations’

As I was heading home from work today, I got a call confirming our reservations for Victoria and Albert’s. It made my day to hear not only the mention of our fabulous dinner reservations, but to hear the caring, considerate, and cheerful voice on the other end that is a Disney cast member.

I’ve spent so much time on the phone with regular working people, that I forget what real phone etiquette sounds like. Listening to me, not interrupting when I’m trying to ask a question, repeating my request to ensure you heard it correctly. These are the types of things that I expect from Disney cast members, and it was so wonderful to hear it today.


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